Privacy Policy
Our Privacy Commitment
At noralithyra, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our financial planning subscription service.
We believe transparency builds trust, so we've written this policy in plain language to help you understand exactly how your information is handled.
Information We Collect
We collect information that helps us provide better financial planning services and improve your experience:
- Contact details including name, email address, phone number, and postal address
- Financial information such as income details, current financial goals, and planning preferences
- Account information including subscription status, payment history, and service usage
- Technical data such as IP address, browser type, and website interaction patterns
How We Use Your Information
Your personal information helps us deliver quality financial planning services:
- Provide personalized financial consultations and planning guidance
- Process subscription payments and manage your account
- Communicate important updates about your service and account
- Improve our services based on usage patterns and feedback
Legal Basis for Processing
Under Australian privacy law, we process your personal information based on:
Legal Basis:: We process your data on the basis of consent and legitimate business interests in providing financial planning services
How We Share Your Information
We may share your information in limited circumstances:
- With trusted service providers who help us deliver our services (payment processors, technology providers)
- When required by law or to comply with legal proceedings
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
Your Privacy Rights
Under Australian privacy legislation, you have several important rights:
- Access your personal information and request copies of data we hold about you
- Correct any inaccurate or incomplete personal information
- Request deletion of your personal information in certain circumstances
- Object to or restrict certain processing of your data
- Withdraw consent for data processing where consent is the legal basis
Cookies and Tracking
We use cookies and similar technologies to improve your website experience and analyze usage patterns. These help us remember your preferences and provide better service.
For detailed information about our cookie practices, please see our Cookie Policy. Cookie Policy
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or website notice.
Contact Information
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Email:: contact@noralithyra.com
Phone:: +61 703-970-379
Address:: 142 Collins Street, Melbourne VIC 3000
Last updated:: August 18, 2025